Privacy Policy
Last updated: April 2026
1. Information We Collect
Biomatrix collects personal information necessary to process your orders and maintain your account. This includes your name, email address, shipping address, and payment information. We may also collect technical data such as browser type, device information, and usage patterns to improve our services.
2. How We Use Your Data
Your personal information is used to process and fulfill orders, communicate regarding your purchases, provide customer support, and improve our website experience. We may also use your email address to send relevant updates about your orders or important service notifications.
3. Data Protection & Security
Biomatrix implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted channels. While we take every reasonable precaution, no method of electronic transmission or storage is entirely secure.
4. No Sale of Personal Information
Biomatrix does not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating our website and fulfilling orders, provided they agree to maintain the confidentiality of your information.
5. Your Rights
You have the right to access, correct, or request deletion of your personal information held by Biomatrix. To exercise these rights, please contact us through our designated communication channels. We will respond to your request within a reasonable timeframe.